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Customer Reviews of Figure 8 Moms

As part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey.
The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied).

Submitted on 2/7/07 by K Z in CT
N/A
N/A
yes
Submitted on 2/7/07 by J B in KY
N/A
N/A
yes
Submitted on 2/7/07 by A R in PA
N/A
N/A
Submitted on 2/7/07 by E H in SC
N/A
N/A
yes
Submitted on 2/7/07 by T V in SC
yes
Submitted on 2/7/07 by J H in MA
N/A
N/A
yes
I have visited the site since ordering my Bella Bands, which I LOVE by the way. The one thing I did notice is that some of your sizes are a little restrictive. I am a size 14 pre-pregnancy and a lot of your pants only go up to 10 or 12. You have a fantastic selection of styles, but I can't purchase any pants because you don't appear to carry any in my size. Just thought I'd mention that. Otherwise, very happy overall with the shopping experience and I do check back periodically to see what's new. Thanks again!
Submitted on 2/6/07 by A R in IL
N/A
N/A
yes
I was very pleased with my dress and the sizing. This can be difficult over the internet, so I was happy it worked out and I got my dress in plenty of time for the wedding I was going to.
Submitted on 2/6/07 by M H in TX
N/A
N/A
yes
Submitted on 2/6/07 by A G in NJ
N/A
N/A
yes
Submitted on 2/6/07 by J A in PA
yes
Customer service via e mail was prompt and friendly. Thank you!
Submitted on 2/6/07 by L B in NY
N/A
yes
I love all the nursing clothes that I've gotten from Figure 8. Since the birth of my daughter, these clothes are all I wear.
Submitted on 2/6/07 by B B in IN
N/A
N/A
yes
Submitted on 2/6/07 by J B in NC
N/A
N/A
yes
Submitted on 2/5/07 by E W in CA
N/A
N/A
yes
Submitted on 2/5/07 by C G in UT
yes
Submitted on 2/5/07 by K S in AZ
N/A
yes
Your customer service was extremely helpful and prompt in responding to me when my shipment was misdirected to the wrong place. I would definitely recommend your website!
Submitted on 2/5/07 by K K in VA
N/A
yes
Received my items in a timely manner. Loved the prompt e-mail response to confirm sale and shipping.
Submitted on 2/5/07 by J E in PA
N/A
no
I ordered online. The pants were stretch material. I could not return the pants because I bought them on sale.
Submitted on 2/5/07 by M N in AP
N/A
yes
very nice items, although a bit pricey considering most women change several sizes in the first few months. (I am not spending $50+ on something I will wear only once before it is too big) All I want is a great top that fits well, is easy to use and doesn't scream 'nursing mom' for my day-to-day life as a stay-at-home mom. Thanks for giving us options!
Submitted on 2/4/07 by T G in MA
N/A
N/A
yes
Fashionable options, good quality, true to size
Submitted on 2/4/07 by H W in FL
N/A
N/A
yes
Submitted on 2/4/07 by H H in BC
N/A
yes
Hello Figure 8! Thank you so much for the excellent shopping experience. Living in a small town in Vancouver Island, BC can make maternity shopping really difficult, the closest maternity clothing shop is in Victoria, over 3hrs away. Your customer service questions were answered very quickly, and I received my order in only 6 business days!! The clothes fit according to the guides you provided, and are great quality. I have given your website address to my midwife's practise, and hope you receive more business from Campbell River, Canada! Your Very Happy Customer, Heather Hildebrandt
Submitted on 2/4/07 by J G in WA
N/A
yes
I was happy with the Bella Band I ordered and the sale selection.
Submitted on 2/4/07 by D S in IL
N/A
N/A
yes
Submitted on 2/4/07 by K S in NJ
N/A
N/A
no
Thanks for giving me this opportunity, however I bet my message won't make it onto your website. Originally, I was very pleased w/ my purchase. The item arrived at lightning speed and I liked them very much.... the jeans felt like sweats. However, the first time I wore them... I reached into the back pocket to find an old movie stub... meaning someone had already worn my jeans. It felt rather gross because I was out at a store and was unable to take them off right away. So, while I liked the clothing I was unhappy to have receive used maternity jeans. I guess, I would not be able to recommend Fig.8 to my friends.... for that reason. Thanks for you time.
Submitted on 2/4/07 by L H in NY
N/A
yes
The best customer support I have seen!!!
Submitted on 2/3/07 by A K in MO
N/A
N/A
yes
Easy site to access and shop. Will buy again!
Submitted on 2/3/07 by L D in AR
yes
sizing description incorrect
Submitted on 2/3/07 by C T in PA
yes
The customer support and return/exchange process are awesome!
Submitted on 2/3/07 by J R in MD
N/A
yes
Actually I ordered the bella bands for my daughter - she loves them! I had seen them on tv and searched the web and found your website. Couldn't believe how fast we got them!
Submitted on 2/3/07 by R S in FL
yes
cost of returning items is on customer. limited supply of other sizes for exchange. would have been interested to see if postage/shipping would have been charged to send replacement if it had been available.
Submitted on 2/3/07 by E W in OH
N/A
yes
Great quality clothing, fast shipping, great customer service, will shop here again!
Submitted on 2/3/07 by G B in TX
yes
Submitted on 2/3/07 by K O in WA
N/A
N/A
yes
Bought "coming this spring" tee. The wording stretches out really funny across the boobs. I love your web-site and the prompt delivery. I probably just ordered the wrong style of shirt for myself.
Submitted on 2/3/07 by A R in SC
yes
Submitted on 2/3/07 by N G in CT
N/A
N/A
yes
I was very unhappy with the quality and construction of the Bellaband that I ordered. It looked like a piece of cheap lingerie. I wish that I had read the material specification closely. I was thinking that this piece would be stretch cotton instead of cheap lycra
Submitted on 2/3/07 by D B in PA
N/A
N/A
yes
Submitted on 2/3/07 by A L in AE
yes
I have only received half of my order. I am still waiting for the coveralls to arrive.
We followed up with the customer, and it turned out that she was thinking of an order from a different store.
Submitted on 2/3/07 by M A in PA
N/A
N/A
yes
I bought two Bella Bands for my daughter-in-law and she loves them! Besides extending her wardrobe, she told me they feel supportive. Thanks.
Submitted on 2/3/07 by M M in MA
yes