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Customer Reviews of Figure 8 Moms
As part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey.
The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied).
Submitted on 6/3/12 by Y O in OR
yes
I would love to see even more customer reviews of specific items. I have found the customer reviews to be one of the most helpful aspects of the Figure 8 shopping experience. The only difficult part of shopping with figure 8 has been determining the appropriate size of clothing (esp bras). However, easy returns and exchanges makes this less of an issue.
Submitted on 6/3/12 by R T in NY
N/A
yes
Submitted on 6/3/12 by E J in CA
Submitted on 6/3/12 by E T in HI
N/A
yes
Your post partum products for diastsis recti were shipped for free which saved a lot of expense when you live in Hawaii.
Submitted on 6/3/12 by H W in UT
yes
Submitted on 5/31/12 by K M in LA
N/A
N/A
yes
I had to have all of the items altered as they were way too long.
Submitted on 5/31/12 by J D in VA
N/A
N/A
yes
Submitted on 5/31/12 by L R in WI
N/A
N/A
yes
Submitted on 5/31/12 by L A in VA
yes
I bought two dresses and ended up not loving one, so I returned it, hence the satisfied rating for my items meeting expectations. As for the Return/Exchange policy, it was easy to return but I did have to print out my own label. Oftentimes a return label is provided and then just charged if used--that's always a nice feature! Overall, I was very happy with my entire shopping experience.
Submitted on 5/31/12 by L W in TX
N/A
N/A
yes
Submitted on 5/31/12 by C F in CA
yes
Shopping online was easy and the products offered we so unique. There are not many funtional or fashionable nursing tops out there. Figure 8 offered such great tops. When I received the package the wrapping was so personal it made me a customer for life.
Submitted on 5/30/12 by G B in PA
yes
Not thrilled w/ having to pay to return item and taking a while to credit your account once item was received.
Submitted on 5/30/12 by S B in IL
N/A
N/A
yes
Love the free shipping and loyalty points. Great selection, however, the brands are a bit pricey for many customers. I loved how fast my items arrived. No complaints...but maybe some quality items that are at a lower price point?? I will definitely continue to refer and purchase from Figure 8.
Submitted on 5/30/12 by A D in CT
N/A
N/A
yes
On time delivery - true to projection. Thank you.
Submitted on 5/30/12 by A W in CA
yes
Adorable and affordable inventory!
Submitted on 5/30/12 by H S in PA
N/A
yes
Submitted on 5/30/12 by K M in CA
yes
Submitted on 5/29/12 by R N in VA
N/A
N/A
yes
Submitted on 5/29/12 by K M in TX
No Rating Given
N/A
no
I never received the product I bought. I am still waiting for an answer about the product or a refund.
Submitted on 5/29/12 by G P in MN
yes
Considered other online retailers for the same maternity brands, but nothing came close to all that Figure 8 offers: the brands and designers you're looking for, nice selection, sizing info, *customer reviews*, and a fun-to-shop sale section. Not to mention quick shipping, deals on shipping rates, and simple returns/exchanges. An overall superior online boutique experience.
Submitted on 5/29/12 by L G in CA
No Rating Given
N/A
N/A
yes
Submitted on 5/29/12 by P D in IL
N/A
N/A
yes
Submitted on 5/29/12 by E G in WA
yes
Great experience, great products. Thanks!
Submitted on 5/29/12 by H W in UT
yes
Submitted on 5/28/12 by M W in IL
N/A
N/A
yes
Submitted on 5/28/12 by K R in TN
yes
I've really enjoyed shopping on Figure8.com. I just wish I'd discovered you earlier into my pregnancy! I will be back to check out baby stuff in just a few days! Thanks!!
Submitted on 5/27/12 by A T in NH
N/A
N/A
yes
Submitted on 5/27/12 by J S in HI
Shipping was so fast (all the way to Hawaii) really liked how efficient everything was, will shop again!
Submitted on 5/27/12 by K M in GA
yes
Submitted on 5/27/12 by T H in AP
N/A
N/A
yes
Submitted on 5/26/12 by M R in MI
N/A
yes
Submitted on 5/26/12 by E D in RI
N/A
N/A
yes
Such a comfortable and supportive nursing bra! Highly recommended.
Submitted on 5/25/12 by J O in AL
N/A
yes
My wife loved the suit. Very good quality.
Submitted on 5/25/12 by B H in CA
yes
Your selection is great. The only thing that I would change about my shopping experience is the scroll feature when you're looking at a category of clothes. I wish the page would just load so I could see everything at once. Otherwise, it's such a great site.
Submitted on 5/25/12 by J P in CA
N/A
N/A
yes
Best price, love the free and fast shipping
Submitted on 5/24/12 by I V in CA
N/A
N/A
yes
My daughter was delighted with the items I ordered from you for her Mother's Day!
Submitted on 5/24/12 by M J in NJ
N/A
N/A
yes
Submitted on 5/24/12 by M H in IL
N/A
N/A
yes
Submitted on 5/24/12 by M D in MN
N/A
no
Had a great shopping experience, everything was wonderful except that every one of the four bras I ordered fit horribly. I even watched the fit video and measured before ordering... Not how else to know my size. Can't afford to keep paying return shipping.
Submitted on 5/24/12 by E A in CA
N/A
N/A
yes
I love shopping at Figure 8! A stylish and well-curated selection for modern, fashion-conscious mamas!