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Customer Reviews of Figure 8 Moms
As part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey.
The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied).
Submitted on 10/9/14 by L K in OH
N/A
N/A
Submitted on 10/8/14 by G I in FL
no
refunding process takes too long
Submitted on 10/8/14 by N R in MA
N/A
N/A
yes
Submitted on 10/8/14 by S H in VA
N/A
N/A
yes
Submitted on 10/7/14 by C B in FL
N/A
N/A
yes
Submitted on 10/7/14 by C B in FL
yes
Received one item damaged and another that had a different fiber content than listed on the website. I have ordered many times in the past and never had these kinds of issues before. Customer service person responded right away to my e-mail (on a Sunday!), and sent me a prepaid shipping label to return the items, plus a gift certificate code, since it was their error. I will (and already have) ordered again due to their commitment to making things right.
Submitted on 10/7/14 by A R in NY
N/A
N/A
yes
Products shipped quickly and were exactly as described. Very satisfied!
Submitted on 10/7/14 by B C in TX
yes
Submitted on 10/6/14 by M T in OH
N/A
N/A
yes
The dresses are cute. But I found breastfeeding in them a little tricky and frustrating. But I have a 3 month son and have barely breastfed in public. So maybe it's a learning curve. I did get a lot of compliments.
Submitted on 10/6/14 by L S in TN
N/A
N/A
yes
Submitted on 10/4/14 by P H in PA
No Rating Given
yes
I loved the two dresses that I bought - however I would hesitate to buy another. I am a 6 foot tall size 6. The dresses are extremely short for someone who is tall. While I am happy that I will be able to wear them post-partum, they are too short to wear in a professional setting without leggings or opaque tights. Both are Seraphine brand.
Submitted on 10/2/14 by E A in MD
N/A
N/A
yes
Submitted on 10/2/14 by K S in WA
N/A
N/A
yes
Submitted on 10/2/14 by J W in VA
N/A
yes
I am very pleased with my order and experience! My order was delivered very quickly and the nightgown fits great. It was a great price also!
Submitted on 10/1/14 by W C in NY
N/A
N/A
yes
My wife is happy with it
Submitted on 10/1/14 by K P in TX
No Rating Given
No Rating Given
yes
the dress was too long and too big
Submitted on 9/30/14 by L M in TX
N/A
N/A
yes
I was very happy with all of the items purchased and the quick delivery. I will definitely shop your site again.
Submitted on 9/30/14 by M M in NY
No Rating Given
N/A
N/A
yes
Submitted on 9/30/14 by E S in CA
N/A
N/A
yes
I love the dress I bought! It fits well, and I love the color. It also arrived rather quickly so that was nice. I'll be wearing it to my shower.
Submitted on 9/30/14 by J G in NH
N/A
N/A
yes
Product actually arrived a day earlier than expected, making me one happy mama! I bought the Bella Band to keep my maternity jeans from sliding (SUPER disappointed in today's maternity jeans...the older style are MUCH better!). Anyhow, it worked great, then not so good. I washed/dried it yesterday & I'm loving it again. I just told my husband earlier today that it's time to order another!
Submitted on 9/29/14 by J O in GA
N/A
N/A
yes
The quality of the nursing pajamas is excellent. My daughter just delivered her 1st baby and has enjoyed the comfort and ease of the product. Thank you!
Submitted on 9/29/14 by T B in OR
yes
I love the products Figure 8 carries and the great deals they run. I tell my friends and family about all the great stuff I find. I love the Bravado tanks and you won't find a better deal anywhere else. Plus the loyalty credits are awesome.
Submitted on 9/29/14 by C G in FL
N/A
N/A
yes
Submitted on 9/29/14 by E K in CA
N/A
N/A
yes
Submitted on 9/29/14 by M B in NC
yes
Wonderful and easy!! Great business and selection.
Submitted on 9/29/14 by J S in NY
No Rating Given
N/A
N/A
yes
I still have not received my express package. Post Office attempted to deliver once on 9/16 and then appears to have lost the package. I signed the slip they left asking for redelivery...nothing...scheduled redelivery online...nothing...and have visited the local post office this past weekend and had them look for it...they couldn't find it there and thought perhaps it was still on the truck. The post office still has not made a second delivery attempt on a product I paid for rush shipping on. I wish we were allowed to select a rush shipping option that guaranteed it would ship via UPS as opposed to USPS. USPS delivery is horrible and unreliable in NYC. It makes me think twice about ordering from companies where that is my only option. I have been burned way too many times.
Submitted on 9/29/14 by J G in OH
N/A
N/A
yes
Submitted on 9/28/14 by D K in Vic
no
Submitted on 9/28/14 by S G in KY
yes
Excellent selection. Ordered items for my daughter and she was very impressed with the packaging. Already recommended site to another grandmother-to-be.
Submitted on 9/28/14 by J S in VA
N/A
N/A
yes
Submitted on 9/28/14 by E D in NY
N/A
yes
Absolutely wonderful experience all around!!
Submitted on 9/28/14 by C W in TX
N/A
N/A
yes
Submitted on 9/28/14 by A T in PA
N/A
N/A
Submitted on 9/26/14 by C T in WA
N/A
yes
Submitted on 9/25/14 by A A in PA
yes
I was amazed with how fast the shipment came in. I also love the product and wear it every day! Thank you!
Submitted on 9/25/14 by T S in PA
N/A
N/A
yes
Shipped fast fits great love it!
Submitted on 9/25/14 by P U in NC
yes
I love your products!
Submitted on 9/25/14 by R N in VA
yes
Great customer service! Exchange process was easy.
Submitted on 9/24/14 by K H in NY
yes
Excellent selection, delivery, and customer service
Submitted on 9/24/14 by C H in TN
N/A
N/A
yes
Dress fits perfect and is very comfortable. I bought size L as I am 36D bust and it is great fit. I was concerned about the length but it hits just above the knee and I am 5'4''. I haven't washed it yet but it feels very well made and I don't expect any issues. This is great for wedding, work, church, symphony, or even casual. Can add tights and sweater/jacket for winter too. Love the deep blue and black combo, very pretty!