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Customer Reviews of Figure 8 Moms
As part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey.
The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied).
Submitted on 9/7/14 by S M in CA
yes
I'v
Submitted on 9/7/14 by M N in CA
N/A
yes
Submitted on 9/7/14 by A A in NY
yes
Submitted on 9/5/14 by S G in VA
N/A
N/A
yes
Loved how the items were packaged with the personalized name tag. Nice touch!
Submitted on 9/5/14 by M T in IN
N/A
N/A
yes
Submitted on 9/4/14 by A P in Alberta
yes
Submitted on 9/4/14 by G D in WA
N/A
N/A
yes
Thank you for carrying Boob Design! This bra is my everyday go to.
Submitted on 9/3/14 by S T in WA
N/A
N/A
yes
I purchased the belly bandit pants for my daughter in law, and she loves them she says they are so comfortable and soft.
Submitted on 9/3/14 by K M in SC
yes
I wish I had found Figure 8 sooner. It's my favorite maternity store.
Submitted on 9/3/14 by K K in OR
yes
Great website!
Submitted on 9/3/14 by C T in British Columbia
N/A
N/A
yes
love you guys
Submitted on 9/3/14 by M C in MA
N/A
N/A
yes
I loved the nursing shirts I received. And was totally surprised at how fast they came in.
Submitted on 9/2/14 by S C in NSW
N/A
N/A
yes
This is a great product, delivers on exactly what it promises. The section covering the scar area is very comfortable.
Submitted on 9/2/14 by L K in CA
N/A
N/A
yes
So appreciated the packaging and little note. This is a second pregnancy and 2nd time for purchasing from Figure 8. Beautiful quality of fabrics, colors, and styles.
Submitted on 9/2/14 by A B in NY
yes
Submitted on 9/1/14 by A L in New South Wales
yes
Dress is beautiful. Really happy to find something so lovely that fits without having to do the leg work.
Submitted on 9/1/14 by T P in
Submitted on 9/1/14 by A T in OH
yes
Submitted on 9/1/14 by T T in FL
N/A
N/A
yes
Submitted on 9/1/14 by C M in CA
N/A
N/A
yes
I bought this as a gift for my daughter. She wanted nursing PJ's that were not pink or baby blue. She loved the darker color this item came in.
Submitted on 9/1/14 by K N in NY
yes
I think your sizing chart is way off. I'm a 36A and ordered a medium nursing bra but even with the extender it was way too tight so I exchanged it for a large.
Submitted on 8/31/14 by Y T in MA
N/A
N/A
yes
Submitted on 8/31/14 by K H in NY
yes
Great selection and super fast shipping!
Submitted on 8/31/14 by L B in Queensland
yes
After an initial shipment of items that disappeared enroute, Figure 8's customer service staff quickly resolved the issues, sent me a new order, which quickly arrived, beautifully packaged, and with equally beautiful maternity items inside!
Submitted on 8/31/14 by K E in FL
N/A
N/A
yes
Submitted on 8/31/14 by M L in VA
N/A
N/A
yes
I was so impressed with my order. Everything arrived neatly packaged, and even gift-wrapped. That totally made my day (the gift wrap). I will definitely recommend your website to my pregnant friends, and if I need more nursing pajamas, I will most certainly check your website before any others.
Submitted on 8/31/14 by L M in
N/A
N/A
yes
Submitted on 8/31/14 by B M in Ontario
No Rating Given
No Rating Given
No Rating Given
no
Shipping is ridiculously slow. I have not yet received my order, and I find it a bit off-putting to receive a survey like this for which most of the questions are unanswerable, considering I have not yet received my order. I chose regular shipping with no tracking, which in many other on-line orders with other merchants usually takes a few business days...I'm very close to the 21 day limit you mentioned, which I would have expected maybe at holiday season or so, but certainly not at this time of year.
Having said that, I did received excellent customer service on the feedback I left in my order.
All in all, I will not be placing another order. and I would not recommend you to a friend, even though your merchandise looks beautiful on your web site.
Thank you.
Submitted on 8/31/14 by M M in WA
N/A
N/A
yes
Submitted on 8/31/14 by E H in TN
N/A
yes
Love your products for nursing clothes! I plan on buying more in the future!
Submitted on 8/31/14 by J E in CO
No Rating Given
No Rating Given
Submitted on 8/31/14 by T G in ID
yes
Submitted on 8/31/14 by G C in AZ
yes
I am very pleased with my overall experience. Shipping was free and fast, the clothing is great quality, and exchanges were fast and incredibly easy. Love Figure 8!
Submitted on 8/29/14 by N B in OH
N/A
N/A
yes
Bra seemed great and comfortable but one of the straps broke within first two weeks. I sewed it up and although it's not pretty anymore it's very functional. I would give the site another chance but I am skeptical of the quality of merch.
Submitted on 8/28/14 by A J in CO
N/A
yes
Love the easy return/exchange process. Although, I do wish there was a postage-page label to send the items back to you for exchange.
Submitted on 8/28/14 by R T in CO
N/A
N/A
yes
Nice quality merchandise. True to size
Submitted on 8/27/14 by C E in ID
N/A
N/A
yes
Submitted on 8/27/14 by C M in TN
N/A
yes
Submitted on 8/27/14 by L C in MD
N/A
N/A
Great selection and at reasonable prices.
Submitted on 8/27/14 by M W in GA
yes
This is the second time I have ordered from Figure 8 and both times have been VERY satisfactory. The items were delivered ahead of schedule both times! This is where I will shop for all my maternity/nursing needs!