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Customer Reviews of Figure 8 Moms
As part of our ongoing effort to listen to our customers and improve our service, we ask our customers to complete a short survey.
The results are presented below. All ratings and comments, good and bad, are presented as they were written by our customers. The ratings are on a scale of 1 star (very dissatisfied) to 5 stars (very satisfied).
Submitted on 2/23/14 by L G in CT
N/A
N/A
yes
Submitted on 2/23/14 by S W in MN
N/A
N/A
Submitted on 2/22/14 by N F in CA
yes
Submitted on 2/22/14 by N F in CA
yes
Submitted on 2/21/14 by T K in NY
yes
Why you don't have free exchange I mean to exchange I paid post office I don't think is fair for customer
Submitted on 2/20/14 by M R in CA
N/A
N/A
no
I've ordered twice, this year. The first shipment arrived in a timely manner. However the second shipment never arrived. I tracked the package down, and it states that it was delivered, but it was not.
Will u resend the order, or will I I get my money back.
Submitted on 2/19/14 by A D in CO
yes
Love the selection! Great customer service!
Submitted on 2/19/14 by A M in NY
N/A
N/A
yes
Great experience. I like the convenience of not having a username and password.
I don't like that I have to retype my shipping information each time I use the site.
Submitted on 2/19/14 by J S in IN
N/A
N/A
yes
Submitted on 2/19/14 by L P in MO
yes
Submitted on 2/18/14 by S K in Alberta
N/A
N/A
yes
Easy and quick! Thanks
Submitted on 2/18/14 by J S in WA
yes
/very pleased with how quickly items were delivered and the ease of the exchange.
Submitted on 2/18/14 by T D in AZ
N/A
yes
My original order was not in stock so customer service contacted me directly & immediately to let me know so I wasn't sitting around waiting for it and then they went a step further and gave me a discount on a similar item. I was very impressed with this service and would highly recommend this site!
Submitted on 2/18/14 by A F in AK
yes
Great quality but not many options in XL
Submitted on 2/17/14 by K H in GA
N/A
N/A
yes
Submitted on 2/17/14 by M P in LA
N/A
N/A
yes
Submitted on 2/17/14 by D I in OH
yes
I ordered a Carriwell maternity support and the sizing wasn't even close. I followed other customer's suggestions to go a size larger but even then it was too tight. I'm in the process of an exchange for a larger size. So far I've just had to pay a few dollars to return it... I'm 10 weeks pregnant, not showing much, normal pant size around a 4, 5' 1" tall, and around 103 lbs. I ordered the Medium and am exchanging it for the Large. Since the Med. was already snug on me I knew that it wouldn't work for when my belly gets bigger. The product was good quality and unlike the belly band from my first pregnancy which is all stretched out this product seems like it will hold up better esp. since it is shaped for a growing belly in the front of it...
Submitted on 2/16/14 by M K in WA
No Rating Given
yes
Unfortunately, I did not read all the return details and took the tags off the bras to wear them. The most expensive bra I ordered ($60) is so uncomfortable that I cannot wear it for more than 2 hours. Sadly (and totally my own fault!) I cannot return it, which is a total bummer. I know tags on/unworn is what works best for the company, but it is really hard to tell how a bra fits with the tags on and having worn it only for a 30 minutes or so.
Submitted on 2/16/14 by S L in AK
N/A
N/A
yes
Submitted on 2/16/14 by K R in CA
N/A
yes
Many Clothes Are Pricey But Often The Quality Is Quite Good. Paying To Return Ill-Fitting Items Makes Me Much Less Likely To But From Here- Without Stores To VisiOuttThere Is No Other Way To Try On The Clothes...
Submitted on 2/16/14 by A J in CA
yes
Submitted on 2/15/14 by F L in VA
yes
Submitted on 2/15/14 by P H in VA
N/A
N/A
yes
Submitted on 2/14/14 by C P in AZ
N/A
N/A
yes
Submitted on 2/13/14 by K W in MO
yes
Submitted on 2/13/14 by J F in VIC
No Rating Given
N/A
N/A
yes
I haven't received my parcel yet and it was due yesterday!
Submitted on 2/13/14 by A H in TX
N/A
N/A
yes
Submitted on 2/13/14 by A K in Quebec
N/A
N/A
yes
Submitted on 2/13/14 by K W in MA
N/A
yes
Submitted on 2/12/14 by C W in SC
N/A
N/A
yes
Submitted on 2/12/14 by J Z in DC
yes
Love you guys. Your products are great and so is the whole shopping experience. I will continue to be a customer!
Submitted on 2/12/14 by L S in WA
N/A
N/A
yes
Submitted on 2/12/14 by E B in TX
N/A
N/A
yes
Submitted on 2/12/14 by G S in OK
yes
Submitted on 2/11/14 by L D in TX
N/A
N/A
yes
Love this site! It is convenient, the prices match or beat competitors, and they have free shipping!
Submitted on 2/11/14 by D L in KY
N/A
N/A
yes
Free shipping was awesome!
Submitted on 2/11/14 by J H in PA
N/A
yes
I wish I would have found this site for my first pregnancy. I was stuck in tshirts and tank tops for nursing because I couldn't find anything that was practical yet fashionable. I have loved the shirts, dresses, and pjs I have ordered and the orders come so quickly. The packaging makes me feel special, like I'm receiving a present...which makes me order more (I'm 8 months pregnant- it's the little things). I will absolutely tell friends!
Submitted on 2/11/14 by A K in Saskatchewan
N/A
N/A
yes
Very easy to shop and item arrived much faster than I expected.
Submitted on 2/11/14 by S Y in IL
N/A
N/A
yes
Submitted on 2/10/14 by T M in MA
N/A
N/A
yes