Return

If you wish to return an item you purchased, please follow the instructions below. If you haven't already done so, please read our return and exchange policy first.

1. Please obtain a Return Merchandise Authorization (RMA) number from the following website:

   http://www.figure8moms.com/return-exchange

   You will be asked for your email address and transaction number (found on the front of the invoice). If you wish to request for an exchange, you may enter the items on this website.

2. Mail the package to us. Please use a trackable service.
   Figure 8 Returns RMA#_________
   560 Sylvan Ave Ste 1310
   Englewood Cliffs, NJ 07632
   If you are returning packages to any of our International Return Facilities, Please be sure to use a service with tracking when returning any items to us. We are not responsible for lost return packages.

   If you are in Canada, you may return it to:

   Figure8 LLC - EziReturns RMA#_________
   C/O Delivery Net
   45 Mural Street, #3
   Richmond Hill, ON L4B 1J4

   If you are in the UK, you may return it to:

   Caribou - EZI - Figure 8 Returns RMA#_______
   363 Stockley Close
   West Drayton
   Heathrow
   UB7 9BL

   If you are in Singapore or Asia, you may return it to:

   Figure 8 Returns RMA#_______
   Mail Box 889241
   Singapore 919191

   If you are in Australia or New Zealand, you may return it to:

   Parcel Collect - 10014 86849
   Figure 8 Returns RMA#_______
   22 King Street
   Cotton Tree
   QLD 4558
   Australia

3. Upon receipt of your package, we will notify you by email (but only if you include the RMA on the outside of the package). We generally process your return package within a week of receipt. Any credit due will be issued to your original method of payment.